Consumer protection refers to the laws designed to aid retail consumers of goods and services that have been improperly manufactured, delivered, performed, handled, or described. Such laws provide the retail consumer with additional protections and remedies not generally provided to merchants and others who engage in business transactions, on the premise that the consumers do not enjoy a sufficient bargaining position with respect to the businessmen with whom they deal and therefore should not be strictly limited by the legal rules that govern recovery for damages among businessmen. The overarching goal is to protect individuals and the interest of the public in general from unfair and misleading activity in business and commerce (such as false advertising and deceptive trade practices) and scams perpetrated by criminals (such as identity theft and pyramid schemes) that harm a substantial number of consumers.
Springfield is the largest city on the Connecticut River and the county seat of Hampden County, Massachusetts, United States. In the 2000 census, the city population was 154,082 with an estimated 2008 population of 150,640. It is the third largest city in Massachusetts and fourth largest in New England. Springfield has two nicknames — The City of Homes and The City of Firsts. Historically the first Springfield in the United States, it is the largest city in Western Massachusetts and the Pioneer Valley. Springfield is notable as the birthplace of Theodor Seuss Geisel, better known as Dr. Seuss, as well as the city where James Naismith invented basketball. It is home to the Basketball Hall of Fame and the Springfield Falcons AHL ice hockey team. It also holds the western world's largest collection of Chinese cloisonné at the G.W. Vincent Smith Art Museum. The Springfield Metropolitan Statistical Area consists of three counties: Hampden, Hampshire, and Franklin. At the 2000 census, the Springfield MSA had a population of 680,014 (though a July 1, 2007, estimate placed the population at 682,657). It is also part of a larger metropolitan area known as the Northeast megalopolis.