Consumer protection refers to the laws designed to aid retail consumers of goods and services that have been improperly manufactured, delivered, performed, handled, or described. Such laws provide the retail consumer with additional protections and remedies not generally provided to merchants and others who engage in business transactions, on the premise that the consumers do not enjoy a sufficient bargaining position with respect to the businessmen with whom they deal and therefore should not be strictly limited by the legal rules that govern recovery for damages among businessmen. The overarching goal is to protect individuals and the interest of the public in general from unfair and misleading activity in business and commerce (such as false advertising and deceptive trade practices) and scams perpetrated by criminals (such as identity theft and pyramid schemes) that harm a substantial number of consumers.
Burlington is the largest city in the U.S. state of Vermont and the shire town of Chittenden County. With a population of 38,889 at the 2000 census, the city is the core of one of the nation's smaller metropolitan areas, and is also the smallest U.S. city to be the largest city in its state. The urbanized area consists of the cities of Burlington, South Burlington, and Winooski; the towns of Colchester, Essex, and Williston; and the village of Essex Junction. As of 2000, the Burlington-South Burlington metropolitan area contained the three northwestern Vermont counties of Chittenden, Franklin, and Grand Isle, with an estimated 2006 population of 206,007, approximately one third of Vermont's total population.