Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Kula is a district of East Maui, Hawaii that stretches across the "up-country", the western-facing slopes of Haleakalā, from Makawao to Ulupalakua. Most of the residential areas lie between about 500 to 1,100 m (1,800 ft to 3,700 ft) in elevation. The district has traditionally been where full-time residents prefer to live, as distinct from the generally hotter and busier tourist town near sea level such as Kihei and Lahaina.