Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Elgin is a city 40 mi (64 km) northwest of Chicago on the Fox River. Most of Elgin lies within Kane County, Illinois, with a portion in Cook County, Illinois. As of the 2000 census, the city had a total population of 94,487, making it the eighth-largest city in Illinois and the 241st largest city in the United States. As of 2007, Elgin's population is estimated to be at 104,288, and the Northeastern Illinois Planning Commission forecasts Elgin will have a population of 167,375 in 2030.