Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Quincy, known as the "Gem City", is a city on the Mississippi River and county seat of Adams County, Illinois, United States. As of the 2000 census the city had 40,366 people. The community is a river city and was built on top of the bluffs. Quincy serves as the economic and cultural hub of West-Central Illinois and is the primary city of the Quincy, IL–MO Micropolitan Statistical Area. During the 1800s the city was a stop on the Underground Railroad. It also sheltered hundreds of Mormons during their exile from Missouri. Today, Quincy is a thriving mid-sized industrial city that prides itself on its German heritage as well as its artistic expressions.