Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Grand Isle is a town in Jefferson Parish, Louisiana, located on a barrier island of the same name. The island is at the mouth of Barataria Bay where it meets the Gulf of Mexico. As of the 2000 census, the town population was 1,541; during summers, the population has increased to over 20,000. Grand Isle is part of the New Orleans–Metairie–Kenner Metropolitan Statistical Area. Grand Isle's only land connection to the mainland is via an automobile causeway bridge, near the west end of the island, which connects it to southern Lafourche Parish, Louisiana. To reach the rest of Jefferson Parish by roadway, one has to travel through two different parishes through a total distance of about 95 miles (153 km).