Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Springfield is the largest city on the Connecticut River and the county seat of Hampden County, Massachusetts, United States. In the 2000 census, the city population was 154,082 with an estimated 2008 population of 150,640. It is the third largest city in Massachusetts and fourth largest in New England. Springfield has two nicknames — The City of Homes and The City of Firsts. Historically the first Springfield in the United States, it is the largest city in Western Massachusetts and the Pioneer Valley. Springfield is notable as the birthplace of Theodor Seuss Geisel, better known as Dr. Seuss, as well as the city where James Naismith invented basketball. It is home to the Basketball Hall of Fame and the Springfield Falcons AHL ice hockey team. It also holds the western world's largest collection of Chinese cloisonné at the G.W. Vincent Smith Art Museum. The Springfield Metropolitan Statistical Area consists of three counties: Hampden, Hampshire, and Franklin. At the 2000 census, the Springfield MSA had a population of 680,014 (though a July 1, 2007, estimate placed the population at 682,657). It is also part of a larger metropolitan area known as the Northeast megalopolis.