Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Saint Joseph (informally, St. Joe) is the largest city in Northwest Missouri, serving as the county seat for Buchanan County. With a 2008 estimated population of 76,197, Saint Joseph is the eighth largest city in the state. The St. Joseph Metropolitan Statistical Area, which includes Buchanan, Andrew, and DeKalb counties in Missouri and Doniphan County, Kansas, had an estimated population of 122,306 in 2006. Saint Joseph is also home to Missouri Western State University.