Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Utica is a city in the American state of New York, and the county seat of Oneida County. The city of Utica is situated within the region referred to as the Mohawk Valley and the Leatherstocking Region in Central New York State. Utica has an extensive park system, with winter and summer sports facilities. Utica and the neighboring city of Rome are principal cities of the Utica–Rome, New York Metropolitan Statistical Area, which includes Oneida and Herkimer counties.