Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Dillsboro is a town in Jackson County, North Carolina, United States. The town is a popular tourist location, at which visitors tend to stop on their way into the Great Smoky Mountains. The town of Sylva is located just one mile (1.6 km) east of Dillsboro and is the county seat. The Great Smoky Mountains Railroad begins in Dillsboro and follows the historic "Murphy Branch" constructed in the 1880s. The population was 205 at the 2000 census. Originally known as New Webster, the state legislature had its name officially changed in 1889 to honor William Allen Dills, the town's founder.