Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Highlands is an incorporated town in Macon and Jackson counties in the U.S. state of North Carolina. Located on a plateau in the southern Appalachian mountains, within the Nantahala National Forest, it lies mostly in southeastern Macon and slightly in southwestern Jackson counties, in the Highlands and Cashiers (pronounced "cashers") townships, respectively. The permanent population was 909 at the 2000 census. The population swells to 10,000-15,000 during the season from spring to fall.