Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Riegelwood is an unincorporated town in Columbus County, North Carolina. On November 16, 2006 at 6:29 am EST, a tornado warning had been issued for eastern Columbus County, and prior to that a severe thunderstorm warning was issued for the same area at 6:21 am. At 6:37, an F3 tornado struck a mobile home park and killed eight people, including two children, Danny Jacobs, 6 and Miguel Martinez, 13. Twenty people were injured. The tornado was a part of a 3-day long tornado outbreak in the south where four other deaths were reported. Riegelwood was one of the hardest hit areas. On Friday, November 17, 2006 an NOAA National Weather Service storm survey team assessed the tornado damage in Riegelwood and rated it at F3 on the Fujita scale for nearly a mile in Riegelwood, with winds approaching 200 mph (320 km/h). The maximum width of the tornado was 300 yards where the F3 damage occurred. The rest of the 7 mile (11 km) damage path was narrow, less than a 100 yards wide, and rated at F1 with winds less than 100 mph extending north across Columbus County into western Pender County. The Columbus County sheriff reported thirty homes destroyed in the F3 damage area, and another three structures were damaged in Pender County just west of Currie.