Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Ephrata is a borough in Lancaster County, Pennsylvania, United States, 38 miles (61 km) south east of Harrisburg and about 57 miles (92 km) west by north of Philadelphia. It is named after Ephrath, a biblical town in what is now Israel. Ephrata's sister city is Eberbach, Germany, the city where its founders originated. Ephrata is not a place known for manufacturing, though there has been, and still is, some small industry. In its early history, Ephrata was a pleasure resort and an agricultural community. It is also home to the famous wooden pillow. Ephrata's population has steadily grown over the last century. In 1900, 2,452 people lived there, in 1910, 3,192, and by 1940, the population had increased to 6,199. The population was 13,213 at the 2000 census.