Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Lancaster is a city in the South Central part of the Commonwealth of Pennsylvania and is the county seat of Lancaster County. With a population of 55,351, it is the eighth largest city in Pennsylvania, behind Philadelphia, Pittsburgh, Allentown, Erie, Reading, Bethlehem, and Scranton. The metropolitan area population stands at 494,486 making it the 101st largest metropolitan area in the US. Locally, Lancaster is pronounced /ˈlæŋkɨstər/(LANK-ister), rather than the wider American pronunciation.