Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Natrona Heights is an unincorporated community in Harrison Township, Allegheny County, Pennsylvania, United States; it is located in Western Pennsylvania within the Pittsburgh Metropolitan Statistical Area, approximately 24 miles (39 km) northeast of Pittsburgh. Natrona Heights is situated near the Allegheny River, Natrona, Brackenridge, and Tarentum. The elevation of Natrona Heights is 994 feet above sea level. The postal ZIP code is 15065, while the telephone area codes are 724 and 878; although, the code 878 is not used.