Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Aguas Buenas is a municipality of Puerto Rico located in the Central Mountain Range, north of Cidra and Caguas; south of Bayamón, Guaynabo and San Juan; east of Comerio; and west of Caguas. Aguas Buenas is spread over 9 wards and Aguas Buenas pueblo (The downtown area and the administrative center of the city). It is part of the San Juan-Caguas-Guaynabo Metropolitan Statistical Area.