Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Springville is a city in Utah County, Utah, United States. It is part of the Provo–Orem, Utah Metropolitan Statistical Area. The population was 20,424 at the 2000 census, while the 2008 estimates placed it at 28,520. Just minutes south of Provo, Springville is a bedroom community for commuters who work in Salt Lake City and Provo. Other neighboring cities include Spanish Fork and Mapleton. Springville calls itself "Art City".