Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Bristol is an independent city in Virginia, bounded by Washington County, Virginia, and Sullivan County, Tennessee. As of the 2000 census, the city had a total population of 17,367. It is the twin city of Bristol, Tennessee, just across the state line, which runs down the middle of its main street, State Street. The Bureau of Economic Analysis combines the city of Bristol, Virginia with Washington County for statistical purposes. Bristol is a principal city of Kingsport–Bristol–Bristol, TN-VA Metropolitan Statistical Area, which is a component of the Johnson City–Kingsport–Bristol, TN-VA Combined Statistical Area – commonly known as the "Tri-Cities" region. Originally named Goodson, it was renamed to Bristol in 1890.