Public utilities provide electric, gas, water or telephone service to customers in a specified area. Utilities have a duty to provide safe and adequate service on reasonable terms to anyone who lives within the service area on without discriminating between customers. Because most utilities operate in near monopolistic conditions, they can be heavily regulated by local, state, and federal authorities. Generally, the local and state agencies are called Public Service Commissions (PSC) or Public Utility Commissions (PUC). Municipal Utilities and Rural Electric Cooperatives may be unregulated though.
Kenna is an unincorporated community in southern Jackson County, West Virginia, United States. It lies along West Virginia Route 34 just west of its interchange with Interstate 77, south of the city of Ripley, the county seat of Jackson County. Its elevation is 787 feet (240 m). Although Kenna is unincorporated, it has a post office, with the ZIP code of 25248.