(a) The purpose of the informal meeting is to attempt to resolve the issue or issues that are the subject of the appeal request informally prior to a mediation or fair hearing.
(b) The informal meeting shall be conducted by the regional center or state-operated facility director or their designee. The regional center or state-operated facility director or their designee shall notify the applicant or recipient and their authorized representative of the decision from the informal meeting in writing within five days of the meeting.
(c) The written decision of the regional center or state-operated facility director or their designee shall:
(1) Identify the issues presented by the appeal.
(2) Rule on each issue identified.
(3) State the facts supporting each ruling.
(4) Identify the specific laws, regulations, and policies upon which each ruling is based.
(5) Be provided in the preferred language of the applicant or recipient, or their authorized representative.
(d) This section shall become operative on March 1, 2023.