(a) A notarial officer may refuse to perform a notarial act if the officer is not satisfied that all of the following apply:
(1) The individual executing the record is competent or has the capacity to execute the record.
(2) The individual’s signature is knowingly and voluntarily made.
(b) A notarial officer may refuse to perform a notarial act unless refusal is prohibited by law other than this subchapter.