Sec. 16.8. The office shall do the following:
(1) Promote effective coordination between the office and the following:
(A) Programs that provide legal services for the elderly.
(B) The adult protective services program.
(C) The attorney general's division of Medicaid fraud.
(D) The Indiana department of health.
(E) Indiana protection and advocacy services.
(F) The state's legal assistance developer.
(2) Establish a statewide toll free telephone line to receive reports of residents' complaints concerning long term care facilities.
(3) Ensure that the identity of a complainant or resident will not be disclosed without:
(A) the complainant's or resident's written consent; or
(B) a court order.