N.Y. Work. Comp. Law § 17-a

* § 17-a. Limited English proficiency. 1. The board shall provide\ntranslation of all documents and forms used by or issued to injured\nemployees. The translation shall be in the ten most common non-English\nlanguages spoken by individuals with limited-English proficiency in the\nstate of New York.\n 2. The board shall provide interpretation services to injured\nemployees with respect to its provision of services, information and/or\nbenefits.\n 3. The board shall publish a language access plan that reflects:\n (a) the means by which it provides language assistance services;\n (b) the titles of all available translated documents and the languages\ninto which they have been translated;\n (c) the number of public contact positions at the board and the number\nof bilingual employees in public contact positions, including the\nlanguages they speak;\n (d) a training plan for board employees which includes, at minimum,\nannual training on its language access policies and how to provide\nlanguage assistance services;\n (e) a plan for annual internal monitoring of the board's language\naccess plan;\n (f) a plan of how the board intends to notify injured employees of\noffered language assistant services; and\n (g) the appointment of a language access coordinator at the board, who\nshall be publicly identified.\n 4. The language access coordinator for the board shall monitor the\nboard's compliance with this section by annually collecting data on the\nprovision of language assistance services, the availability of\ntranslated materials, whether signage is properly posted, and any other\nrelevant measures.\n * NB Effective February 13, 2022\n