The commissioner is given authority to and shall, within sixty (60) days of June 22, 2020, begin promulgating and enforcing only those rules as necessary to carry out this chapter and 23 U.S.C. § 131; provided, that the commissioner by rule shall establish procedures for accepting and resolving written complaints related to signs that are subject to this chapter. The rules must include:
(1) A process to make information available describing the department's procedures for complaint investigation and resolution, including making information about the procedures available on the department's website;
(2) A system to prioritize complaints so that the most serious complaints receive attention before less serious complaints; and
(3) A procedure for compiling and reporting detailed annual statistics about complaints.