(a) In this section, "user-centered design" means a design approach focused on optimizing the user experience by improving Internet website navigation, accessibility, and responsiveness.
(b) The department shall provide guidance and technical assistance for use by state agencies in standardizing agency modernization planning efforts required by Section 2054.651.
(c) The department shall develop and disseminate best practices for user-centered design, digital accessibility, and service integration, including web page templates and web design guidelines that provide a consistent look for state agency Internet websites and simplify user navigation.
(d) The department may establish a working group of state agency technology officers to facilitate information sharing and support consistency across agencies.