(a) A landlord is liable to a tenant or a governmental body according to this subchapter if:
(1) after the tenant or government official or employee makes a request for information under Section 92.201, the landlord does not provide the information; and
(2) the landlord does not give the information to the tenant or government official or employee before the eighth day after the date the tenant, official, or employee gives the landlord written notice that the tenant, official, or employee may exercise remedies under this subchapter if the landlord does not comply with the request by the tenant, official, or employee for the information within seven days.
(b) If the tenant's lease is in writing, the lease may require the tenant's initial request for information to be written. A request by a government official or employee for information must be in writing.