(a) In making a determination of whether a violation of this subchapter has occurred, the Commissioner may take into account any factors, information, sources of information, and materials determined reliable and relevant by the Commissioner, as determined on a case-by-case basis. The Commissioner has specific authority and discretion to employ an independent monitor to investigate a complaint.
(b) The determination of whether a party subject to a complaint is in compliance with this subchapter is solely that of the Commissioner.
(c) After rendering a determination under this section, the Commissioner promptly shall inform the complainant and contractor in writing.