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2020 S.D. 39

Johnson v. UPS

South Dakota Supreme Court

Decided June 24, 2020

South Dakota Supreme Court · decided 2020-06-24

Cited by 6 later decisions — most recently July 2025

6 state decisions

Applies SD 21 § 21-1-4.1 · SD 62 § 62-1-1 · SD 62 § 62-4-1 · SD 62 § 62-7-1 · SD 62 § 62-7-18

Relies on United States v. United Mine Workers of America · State Farm Mutual Automobile Insurance v. Campbell · Maness v. Meyers

Good law ✅— No negative treatment on recordhow we know

Reversed and remanded · Decided 2020-06-24

View the full empirical analysis of this case →

#28598, #28599, #28609-r-MES
2020 S.D. 39

                            IN THE SUPREME COURT
                                    OF THE
                           STATE OF SOUTH DAKOTA

                                       

FERN JOHNSON,                                 Plaintiff and Appellee,

      v.

UNITED PARCEL SERVICE, INC.,
and LIBERTY MUTUAL FIRE
INSURANCE CO.,                                Defendants and Appellants.

                                       

                   APPEAL FROM THE CIRCUIT COURT OF
                     THE SEVENTH JUDICIAL CIRCUIT
                   PENNINGTON COUNTY, SOUTH DAKOTA

                                       

                    THE HONORABLE JANE WIPF PFEIFLE
                                Judge

                                       

DAVID S. BARARI
G. VERNE GOODSELL
TERENCE R. QUINN of
Goodsell Quinn, LLP
Rapid City, South Dakota

ROBERT S. PECK of
Center for Constitutional Litigation, P.C.
Washington, D.C.

WM. JASON GROVES
Rapid City, South Dakota                      Attorney for plaintiff and
                                              appellee.

                                       

                                              ARGUED
                                              FEBRUARY 21, 2019
                                              OPINION FILED 06/24/20
JACK H. HIEB
ZACHARY W. PETERSON of
Richardson, Wyly, Wise
   Sauck & Hieb, LLP
Aberdeen, South Dakota

THOMAS D. WARREN of
Baker & Hostetler, LLP
Cleveland, Ohio          Attorneys for defendants and
                         appellants.
#28598, #28599, #28609

SALTER, Justice

[¶1.]        Fern Johnson sued her former employer, United Parcel Service (UPS),

and its workers’ compensation carrier, Liberty Mutual Fire Insurance (collectively

Appellants), alleging bad faith and conversion based on their denial of previously

ordered workers’ compensation medical benefits. A jury returned a verdict for

Johnson, awarding her general and punitive damages. On appeal, the Appellants

claim the circuit court erred when it concluded before trial that their legal

obligation to pay Johnson’s benefits was not fairly debatable and that no reasonable

basis to deny Johnson’s benefits existed. The Appellants also claim that the court

abused its discretion by excluding specific evidence of their attorney’s advice to

terminate benefits and by instructing the jury that it could not consider their

reliance upon the advice of counsel to determine whether the elements of bad faith

were met.

[¶2.]        We agree that the Appellants had no reasonable basis to terminate

Johnson’s medical benefits because their legal obligation to pay was not fairly

debatable. However, we conclude the circuit court erred when it determined this

lack of a reasonable basis necessarily impacted the jury’s consideration of the

separate bad faith element concerning the Appellants’ knowledge. This error

manifested itself in the court’s evidentiary rulings restricting certain evidence and

in its jury instructions, which effectively ended the jury’s consideration of the

knowledge element. Therefore, we reverse and remand for a new trial.




                                          -1-
#28598, #28599, #28609

                                   Background

[¶3.]        Fern Johnson worked at UPS from 1973 to 1982 and again from 1988

to 1997. In November 1995, Johnson noticed pain in her right groin area, especially

with lifting. On January 4, 1996, Johnson experienced a sharp pain in her groin

area at the end of her shift. She saw her gynecologist that day for what she

believed was pain from endometriosis, a previously diagnosed medical condition.

Following a laparoscopy two weeks later, Johnson learned she had a hernia and

reported it to her employer the next day. Johnson underwent a combined

hysterectomy and hernia repair surgery the following month. She returned to work

on March 19, but experienced increased groin pain that kept her off work during a

period of time that spring. Johnson subsequently quit working at UPS on

December 9, 1997, due to groin and back pain.

[¶4.]        Johnson initially filed for workers’ compensation benefits related to, as

relevant here, her hernia surgery and groin pain. On August 4, 2002, the

Department of Labor (DOL or Department) determined that Johnson’s hernia was

causally related to her employment at UPS, but her groin pain was not.

[¶5.]        Johnson appealed to the circuit court, which reversed the

Department’s decision that Johnson’s groin pain was not compensable on March 9,

2004. The court remanded the case to the Department for further administrative

proceedings in an April 15, 2005 order.

[¶6.]        On remand, the administrative law judge (ALJ) issued findings of facts

and conclusions of law, which stated in relevant part:

             Pursuant to the Circuit Court’s ruling, Claimant has
             demonstrated by a preponderance of evidence that her groin

                                          -2-
#28598, #28599, #28609

              pain is causally related to her employment with Employer . . . .
              Claimant is entitled . . . to necessary, suitable, and proper
              medical expenses causally related to her work-related groin
              condition.

(Emphasis added.) See SDCL 62-4-1 (“The employer shall provide necessary first

aid, medical, surgical, and hospital services, or other suitable and proper care

including medical and surgical supplies, apparatus, artificial members, and body

aids during the disability or treatment of an employee within the provisions of this

title.”) (Emphasis added.)

[¶7.]         Following Johnson’s pro se petition for review, the DOL Secretary

affirmed the ALJ’s findings of facts and conclusions of law in a March 14, 2006

order (2006 DOL Order). The Appellants did not appeal this order 1 and paid for

Johnson’s compensable medical expenses until the spring of 2010.

[¶8.]         At that point, the Appellants asked their attorney, Eric Schulte, for

advice regarding their ongoing obligation to pay Johnson’s medical benefits. The

Appellants assert that the claims adjuster assigned to Johnson’s case was not

familiar with South Dakota workers’ compensation law and sought Schulte’s advice

because of his experience and excellent reputation. Schulte recommended

scheduling an independent medical examination (IME) for Johnson with a

neurologist pursuant to SDCL 62-7-1, which generally requires claimants to



1.      Though it appears true that the Appellants did not appeal the 2006 DOL
        Order, which is based on the circuit court’s remand instructions, there are
        references in the record suggesting they sought review of the circuit court’s
        April 15, 2005 order finding Johnson’s groin condition compensable.
        However, the information relating to these efforts is incomplete, and we will
        treat the 2006 DOL Order as a final administrative order.


                                          -3-
#28598, #28599, #28609

undergo compulsory IME’s to “determin[e] the nature, extent and probable duration

of the injury . . . .” 
Id.

[¶9.]          The Appellants hired Dr. Bruce Norback, a board-certified neurologist,

to conduct Johnson’s IME. Dr. Norback opined that what had been described as

Johnson’s “neuroma condition” relating to her groin pain did not remain a major

contributing cause of her need for continuing medical treatment. 2 Indeed, Dr.

Norback believed “a definite diagnosis of a neuroma has never been made.” He also

thought that Johnson’s employment at UPS was no longer a major contributing

cause of her need for medical treatment related to her groin pain because she had

not worked for UPS for almost 13 years, but still experienced worsening symptoms.

[¶10.]         On August 9, 2010, the Appellants, through Schulte, wrote Johnson a

letter stating that they were terminating payment of all present and future medical

expenses related to her groin pain based upon Dr. Norback’s IME findings. After

the Appellants denied Johnson’s requests for reconsideration, she filed a petition for

hearing with the Department. Following the hearing, the Department issued

findings of facts and conclusions of law, which included the finding that the

Appellants had “denied all further workers’ compensation benefits . . . based on Dr.

Norback’s opinion regarding the same issues that were litigated by the parties ten

years earlier.” The Department also concluded that the “Employer/Insurer did not

make a request to the Department for a review of the medical services or payments

made for Claimant . . . pursuant to SDCL 62-7-33.” See SDCL 62-7-33 (describing


2.       At the time, Johnson’s medical treatment included radiofrequency ablation,
         use of a transcutaneous electrical nerve stimulation (TENS) unit, and pool
         therapy.

                                          -4-
#28598, #28599, #28609

the procedure for an employer or employee to ask the Department to determine

whether a changed condition warrants a modification of medical or disability

payments).

[¶11.]       The Department further concluded that the causal relationship of

Johnson’s work-related activities and her groin pain had already been established

and that the “Employer/Insurer do not have the authority to approve or deny

medical treatment . . . without proper notice to the Department for a review

pursuant to SDCL 62-7-33.” After finding Johnson’s current medical treatments

suitable based on her treating doctor’s testimony, the Department reinstated

Johnson’s medical benefits on January 20, 2012. The Appellants then reimbursed

Johnson for approximately $13,000 in medical expenses that she had incurred

following their decision to terminate benefits.

[¶12.]       On appeal to the circuit court, the Appellants argued that

notwithstanding the 2006 DOL Order, the provisions of SDCL 62-7-1 and SDCL 62-

1-1(7) allowed them to review Johnson’s medical condition and unilaterally

determine if her work injury “remains a major contributing cause of her . . . need for

treatment.” The circuit court disagreed and affirmed the Department’s

determination that SDCL 62-7-33 was “the proper mechanism” to review the 2006

DOL Order. In its decision, the circuit court stated that “[a]fter an award is final,

whether the injury is a major contributing cause becomes an issue only after the

employer/insurer establishes a change in condition.” The circuit court concluded

that an employer or insurer may not “decide to unilaterally ignore the Department’s

decision.” The Appellants did not appeal the circuit court’s ruling.


                                          -5-
#28598, #28599, #28609

[¶13.]         On May 22, 2014, Johnson commenced this action against the

Appellants alleging bad faith, barratry, conversion, abuse of process, and requesting

punitive damages. In its amended answer, the Appellants raised several

affirmative defenses, including claims that the law was fairly debatable at the time

of its 2010 denial and that it had relied on the advice of counsel.

[¶14.]         The parties sought to narrow or eliminate various claims and defenses

through summary judgment. The circuit court granted the Appellants’ motion for

summary judgment on the barratry and abuse of process claims, but the court

denied the motion as to the conversion claim, finding the evidence could show

Johnson met the elements to prevail on the claim. 3

[¶15.]         The Appellants’ affirmative defenses relating to Johnson’s bad faith

claim were also the subjects of summary judgment litigation. In her summary

judgment motion seeking to preempt the Appellants’ defense that they relied upon

the advice of counsel, Johnson argued that the Appellants could not reasonably rely

upon legal advice that contradicted an existing order to pay medical benefits. With

regard to its fairly debatable defense, the Appellants claimed that at the time they

terminated Johnson’s benefits, utilizing the IME process to disregard orders

requiring payment of workers’ compensation benefits was an accepted practice and,

at a minimum, rendered their obligation to continue paying benefits fairly

debatable. The Appellants acknowledged that their original legal position was

foreclosed, but in their view, only by virtue of subsequent case law. They claimed

3.       In her complaint, Johnson claimed that the Appellants committed conversion
         by unlawfully exercising dominion over “funds required to pay for her medical
         care and treatment.”


                                          -6-
#28598, #28599, #28609

these decisions resolved an unsettled question by definitively holding that SDCL 62-

7-33 provides the exclusive means by which an employer could seek to modify a

workers’ compensation award. The circuit court initially denied both summary

judgment motions, finding the existence of genuine issues of material fact.

[¶16.]       However, the court later advised the parties that it was reconsidering

its decision on the Appellants’ fairly debatable defense. After receiving additional

briefs, the court changed its earlier ruling and granted Johnson’s motion for

summary judgment, concluding that the law regarding the Appellants’ duty to

comply with the 2006 DOL Order was not fairly debatable. As a result, the court

ordered that the Appellants were “prohibited from making arguments that they

reasonably believed they could be allowed to stop workers compensation payments

without seeking review from the Department of Labor under SDCL 62-7-33.” The

court reasoned that “[w]hen one arrives at SDCL 62-7-33, it is clear that, unless the

parties have reached an agreement or the department has approved a change, there

is no mechanism for an employer to unilaterally reduce benefits based upon an

independent medical examination.”

[¶17.]       The circuit court also granted Johnson’s corresponding motions in

limine and excluded any evidence, testimony, or argument that the Appellants

“misunderstood their legal duty under SDCL 62-7-33” or their “legal duty to provide

medical benefits to [Johnson].” The Appellants were also prohibited from raising

the argument “that SDCL 62-1-1(7) created a fairly debatable basis for denial of

benefits” or from introducing evidence of their “intent” regarding the decision to

terminate Johnson’s medical benefits.


                                          -7-
#28598, #28599, #28609

[¶18.]       Following the court’s decision to grant Johnson’s motion for summary

judgment on the Appellants’ fairly debatable defense, Johnson moved for

reconsideration of her motion for summary judgment on their advice-of-counsel

defense. The court granted Johnson’s motion in part and denied it in part,

instructing that the Appellants “can assert the fact of counsel’s advice as a

consideration . . . but they are prohibited from making an argument that they

reasonably believed they had no legal duty in this case to follow SDCL 62-7-33 or to

pay benefits at the time the decision was made.” (Second emphasis added.) The

ruling significantly curtailed the Appellants’ evidence. Schulte’s testimony

regarding his understanding of then-existing law and his asserted good-faith intent

was excluded, as was evidence that the Appellants believed they possessed a

reasonable basis for terminating Johnson’s medical benefits based on the particular

aspects of Schulte’s advice.

[¶19.]       During the five-day jury trial, the court consistently sustained

Johnson’s objections based on its pretrial fairly debatable and advice-of-counsel

decisions. Several of the court’s jury instructions also implemented these rulings,

while others appear to have been drafted without regard to the rulings. For

instance, the court instructed the jury on the two principal elements of bad faith—a

lack of a reasonable basis for denial and knowledge or reckless disregard of the

absence of a reasonable basis. The court also provided the jury with a statement of

legal principles upon which to determine the existence of a reasonable basis, but

then instructed the jury as a matter of law that the Appellants had no reasonable

basis for terminating Johnson’s medical benefits.


                                          -8-
#28598, #28599, #28609

[¶20.]         The court also instructed the jury on the legal test to determine

whether the Appellants knew that there was no reasonable basis to terminate

benefits. However, the court further instructed the jury that it could not consider

the only asserted basis for the Appellants’ claim that it lacked the requisite

knowledge for bad faith—their reliance on the advice of counsel.

[¶21.]         The jury returned a verdict in favor of Johnson, awarding $500,000 for

her bad faith claim, $2,750 for the conversion claim, and $45 million in punitive

damages. The jury apportioned the damages between the two Appellants by finding

75% of the damages attributable to Liberty Mutual and 25% attributable to UPS.

[¶22.]         Post-trial, the Appellants renewed their motion for judgment as a

matter of law, or alternatively a motion for a new trial, arguing Johnson failed to

prove bad faith and failed to justify the punitive damages award. The Appellants

also moved for remittitur, or alternatively, a new trial. Following a hearing, the

circuit court denied all the Appellants’ motions, but reduced punitive damages to

$10 million dollars, citing constitutional concerns. 4 The court also reduced the

conversion award to $2,042.50.

[¶23.]         The Appellants raise several issues on appeal, which we restate as

follows:

               1.    Whether the circuit court erred when it determined that
                     the Appellants lacked a reasonable basis for denying


4.       “The Due Process Clause of the Fourteenth Amendment prohibits the
         imposition of grossly excessive or arbitrary punishments on a tortfeasor.”
         Roth v. Farner-Bocken Co., 
2003 S.D. 80
, ¶ 44, 
667 N.W.2d 651, 665
 (quoting
         State Farm v. Campbell, 
538 U.S. 408, 416
, 
123 S. Ct. 1513, 1519-20
, 
155 L. Ed. 2d 585
 (2003)).


                                           -9-
#28598, #28599, #28609

                      Johnson’s workers’ compensation benefits because their
                      obligation to pay was not fairly debatable.

               2.     Whether the circuit court erred when it determined that
                      the Appellants could not use evidence of their attorney’s
                      advice to argue they lacked the requisite knowledge for a
                      finding of bad faith.

               3.     Whether the circuit court abused its discretion in its
                      evidentiary rulings and jury instructions.

               4.     Whether the circuit court erred when it allowed Johnson’s
                      bad faith claim to proceed with allegedly insufficient
                      evidence of pecuniary damages.

               5.     Whether the circuit court erred when it failed to vacate
                      the punitive damages award.

[¶24.]         By notice of review, Johnson raises two additional issues:

               1.     Whether the circuit court abused its discretion when it
                      reduced the jury’s punitive damages award.

               2.     Whether the circuit court erred when it failed to award
                      post-judgment interest. 5

[¶25.]         Given our holding, it is necessary to address only the Appellants’ first

three issues dealing with bad faith liability.


                                  Standard of Review

[¶26.]         “We review a circuit court’s entry of summary judgment under the de

novo standard of review.” Zochert v. Protective Life Ins. Co., 
2019 S.D. 84
, ¶ 18, 
921 N.W.2d 479, 486
 (quoting Harvieux v. Progressive N. Ins. Co., 
2018 S.D. 52
, ¶ 9, 
915 N.W.2d 697, 700
). We also review “a circuit court’s decision to grant or deny a


5.       In her docketing statement, Johnson identified a third issue, challenging the
         circuit court’s decision to exclude evidence that the Appellants paid over $1.2
         million in attorney fees defending Johnson’s claims. However, Johnson did
         not develop the argument in her brief, and we deem the issue abandoned.

                                           -10-
#28598, #28599, #28609

motion for judgment as a matter of law . . . de novo . . . .” Magner v. Brinkman,

2016 S.D. 50
, ¶ 13, 
883 N.W.2d 74, 81
. “When conducting a de novo review, ‘we give

no deference to the circuit court’s decision.’” Zochert, 
2018 S.D. 84
, ¶ 18, 
921 N.W.2d at 486
 (quoting Oxton v. Rudland, 
2017 S.D. 35, ¶ 12
, 
897 N.W.2d 356, 360
).

[¶27.]       Our standard of review for evidentiary rulings “requires a two-step

process[:] first, to determine whether the trial court abused its discretion in making

an evidentiary ruling; and second, whether this error was a prejudicial error that ‘in

all probability’ affected the jury’s conclusion.” Supreme Pork, Inc. v. Master Blaster,

Inc., 
2009 S.D. 20
, ¶ 59, 
764 N.W.2d 474, 491
. “An abuse of discretion is a

fundamental error of judgment, a choice outside the range of permissible choices, a

decision, which, on full consideration, is arbitrary or unreasonable.” Andrews v.

Ridco, Inc., 
2015 S.D. 15
, ¶ 14, 
863 N.W.2d 540, 546
 (quoting In re Jarman, 
2015 S.D. 8
, ¶ 19, 
860 N.W.2d 1, 9
).

[¶28.]       “A trial court has discretion in the wording and arrangement of its jury

instructions, and therefore we generally review a trial court’s decision to grant or

deny a particular instruction under the abuse of discretion standard.” Bertelsen v.

Allstate Ins. Co. (Bertelsen II), 
2011 S.D. 13, ¶ 26
, 
796 N.W.2d 685, 695
 (quoting

Wangsness v. Builders Cashway, Inc., 
2010 S.D. 14
, ¶ 10, 
779 N.W.2d 136, 140
).

“However, no court has discretion to give incorrect, misleading, conflicting, or

confusing instructions . . . .” 
Id.
 (quoting Wangsness, 
2010 S.D. 14
, ¶ 10, 
779 N.W.2d at 140
). We review the circuit court’s denial of a motion for new trial under

the abuse of discretion standard. Center of Life Church v. Nelson, 
2018 S.D. 42
, ¶

31 n.3, 
913 N.W.2d 105
, 113 n.3.


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#28598, #28599, #28609

                                       Analysis

Bad Faith in Workers’ Compensation Cases

[¶29.]       Traditionally, bad faith claims against insurers have arisen in either a

third-party or a first-party context. Third-party bad faith is “based on principles of

negligence and arises when an insurer wrongfully refuses to settle a case brought

against its insured by a third-party.” Hein v. Acuity, 
2007 S.D. 40
, ¶ 9, 
731 N.W.2d 231, 235
. First-party bad faith, by contrast, is an intentional tort that most often

occurs when an insurer violates the contract with its insured and “consciously

engages in wrongdoing during its processing or paying of policy benefits . . . .” Id. ¶

10.

[¶30.]       We have explained that bad faith in a workers’ compensation context is

unique:

             Wrongful conduct toward an employee claimant by the
             employer’s insurer in a workers’ compensation case does not fit
             the traditional definition of either first- or third-party bad faith.
             A bad faith claim related to workers’ compensation is not based
             on an insurer’s refusal to settle its own insured’s suit as in third-party cases, but exists when an insurer breaches its duty to deal
             in good faith and fairly when processing a workers’
             compensation claim. And, unlike first-party bad faith, the
             claimant, not the insured employer, brings the action against
             the insurer. Nonetheless, it is within the first-party bad faith
             context that multiple jurisdictions, including South Dakota,
             recognize a bad faith cause of action based on an insurer’s
             conduct in a workers’ compensation case.

Id. (citing Champion v. U.S. Fid. & Guar. Co., 
399 N.W.2d 320, 324
 (S.D. 1987)).

[¶31.]       “[W]orkers’ compensation bad faith will not arise whenever an

insurer’s conduct toward a claimant is unreasonable.” Id. ¶ 18. Instead, an




                                          -12-
#28598, #28599, #28609

employee alleging a bad faith denial of workers’ compensation benefits must satisfy

the specific requirements of a two-part test:

               (1) There was an absence of a reasonable basis for denial of
                   policy benefits; and

               (2) The insurer knew or recklessly disregarded the lack of a
                   reasonable basis for denial.

Id. ¶ 14 (quoting Champion, 
399 N.W.2d at 324
).

[¶32.]         The insurer, however, is permitted to “challenge claims which are

fairly debatable” and, thus, “will be found liable only where it has intentionally

denied . . . a claim without a reasonable basis.” 
Id.
 (quoting Champion, 
399 N.W.2d at 324
). As we held in Dakota, Minnesota & Eastern Railroad Corp. v. Acuity

(DM&E):

               If an insured’s claim is fairly debatable either in fact or law, an
               insurer cannot be said to have denied the claim in bad faith.
               The fact that the insurer’s position is ultimately found to lack
               merit is not sufficient by itself to establish that the insurer had
               a reasonable basis to deny the claim. The focus is on the
               existence of a debatable issue, not on which party was correct.

2009 S.D. 69, ¶ 20
, 
771 N.W.2d 623, 630
 (quoting 46A C.J.S. Insurance § 1873

(2008)). In evaluating a bad faith claim, “we must look to ‘the facts and the law

available to the insurer at the time it made the decision to deny [benefits].’”

Bertelsen v. Allstate Ins. Co., (Bertelsen III), 
2013 S.D. 44, ¶ 17
, 
833 N.W.2d 545, 554

(quoting DM&E, 
2009 S.D. 69, ¶ 19
, 
771 N.W.2d at 629
) (abrogated on other

grounds by Magner, 
2016 S.D. 50
, 
883 N.W.2d 74
). 6




6.       Where, as here, a circuit court determines some or all of the issues in a case
         through pretrial summary judgment proceedings, we will affirm only when
                                                             (continued . . .)
                                            -13-
#28598, #28599, #28609

Reasonable Basis for Denial if Law is Fairly Debatable

[¶33.]        Before discussing SDCL 62-7-33 and the development of decisional law

surrounding efforts to modify or terminate benefits, we begin by stating a more

fundamental set of rules. The first lies at the heart of our judicial system: Parties

must obey a valid order unless or until it has been vacated, modified, or overturned.

See Merrill v. Altman, 
2011 S.D. 94, ¶¶ 21-22
, 
807 N.W.2d 821, 826
 (discussing the

“nullify[ing] . . . effect” if this Court were to recognize a petition “in violation of

previously entered . . . court orders”). So central is this principle to the “orderly . . .

administration of justice” that it applies even when the order is erroneous or infirm.

Maness v. Meyers, 
419 U.S. 449, 459
, 
95 S. Ct. 584, 591
, 
42 L. Ed. 2d 574
 (1975);

United States v. United Mine Workers, 
330 U.S. 258, 293
, 
67 S. Ct. 677, 696
, 
91 L. Ed. 884
 (1947). It follows as an interior principle that parties may not subvert a

valid order simply by overlooking it. See Osgood v. Osgood, 
2004 S.D. 22
, ¶ 21, 
676 N.W.2d 145, 151
 (quoting Storm v. Durr, 
2003 S.D. 6
, ¶ 17, 
657 N.W.2d 34, 38
)

(“[C]ourt order[s] are not invitations, requests, or even demands; they are

mandatory.”).

[¶34.]        This idea of giving effect to valid orders is the premise underlying our

law of civil contempt. Indeed, the first requirement in an effort to invoke a court’s

civil contempt power is the existence of a valid order. See DeHaven v. Hall, 
2008 S.D. 57
, ¶ 29, 
753 N.W.2d 429, 439
 (expired order was no longer a valid order

capable of enforcement through contempt).
________________________
(. . . continued)
         there are no genuine issues of material fact and the legal questions have been
         correctly decided. DM&E, 
2009 S.D. 69, ¶ 14
, 
771 N.W.2d at 628-29
.


                                            -14-
#28598, #28599, #28609

[¶35.]         We have not distinguished between judicial orders and valid final

administrative orders on issues of enforceability and preclusive effect. “An

unappealed administrative decision becomes final and should be accorded res

judicata effect.” Jundt v. Fuller, 
2007 S.D. 62
, ¶ 12, 
736 N.W.2d 508, 513
. In the

specific context of workers’ compensation, we have recognized the res judicata effect

of a final Department decision. Call v. Benevolent & Protective Order of Elks, 
307 N.W.2d 138, 140
 (S.D. 1981). 7

[¶36.]         Applying these rules here, we agree with the circuit court’s conclusion

that the Appellants’ duty to pay Johnson’s medical benefits was not fairly debatable

because it was stated in a final administrative order. Their decision to terminate

Johnson’s benefits, therefore, lacked a reasonable basis. Under basic principles that

have long animated the rule of law, the Appellants were obligated to comply with

the 2006 DOL Order unless or until the order was altered by the Department to

relieve them of their obligation.

[¶37.]         As it was, the 2006 DOL Order resolved the question of Johnson’s

medical benefits, stating unequivocally that Johnson was “entitled . . . to necessary,

suitable, and proper medical expenses causally related to her work-related groin

condition.” The Appellants do not dispute the validity of the order, or its text, or its




7.       As further explained in Call, workers’ compensation decisions are not final in
         the res judicata sense where, in exceptional cases, the Department maintains
         jurisdiction over specific claims. However, even in these instances, the
         parties would still need to invoke the authority of the Department to seek a
         change in the order.


                                           -15-
#28598, #28599, #28609

finality. 8 Indeed, they complied with it, at least until the point they elected to

disregard it in favor of Dr. Norback’s IME. Any obligation to read the 2006 DOL

Order as authoritative and binding was, in their view, only revealed by our

decisions issued in other cases after their decision to terminate benefits. However,

we cannot accept this argument because it does not align with plain statutory

requirements or the historical development of our decisional law.

[¶38.]         As to the former, the unremarkable fact that SDCL 62-7-1 authorized

the Appellants to require Johnson to undergo an IME does not mean they could

condition their compliance with the 2006 DOL Order upon the IME’s results.

Indeed, we cannot envision an interpretation of SDCL 62-7-1 that would support an

employer’s unilateral decision to terminate previously ordered benefits. Though the

text allows an employer to assess an employee’s condition which may, in turn,

impact a claim for benefits, SDCL 62-7-1 does not cede the Department’s authority

to make that determination to the employer:

               An employee entitled to receive disability payments shall, if
               requested by the employer, submit himself or herself at the
               expense of the employer for examination to a duly qualified
               medical practitioner or surgeon selected by the employer, at a
               time and place reasonably convenient for the employee . . . . The
               examination shall be for the purpose of determining the nature,
               extent, and probable duration of the injury . . . and for the
               purpose of ascertaining the amount of compensation which may
               be due the employee from time to time for disability according to
               the provisions of this title . . . .




8.       Under SDCL 62-7-18, a petition for review is not considered final until it is
         “deemed the final decision of the department and subject to appeal.”


                                           -16-
#28598, #28599, #28609

[¶39.]       Nor does the additional consideration of SDCL 62-1-1(7) support a

reasonable legal conclusion that a favorable IME could authorize the Appellants to

act on their own to terminate Johnson’s benefits. Subsection (b) of the statute

merely defines a compensable injury as one that “remains a major contributing

cause of the disability, impairment, or need for treatment” when it combines with a

preexisting condition. SDCL 62-1-1(7)(b). Indeed, the only statutory authority to

modify or terminate benefits—either now or in 2010 when the Appellants

terminated Johnson’s medical benefits—is found at SDCL 62-7-33, which provides

in relevant part:

             Any payment, including medical payments . . . made or to be
             made under this title may be reviewed by the Department of
             Labor and Regulation . . . at the written request of the employer
             or of the employee and on such review payments may be ended,
             diminished, increased, or awarded subject to the maximum or
             minimum amounts provided for in this title, if the department
             finds that a change in the condition of the employee warrants
             such action.

[¶40.]       The provenance of our cases identifying this statutory procedure as the

correct method for modifying a final Department order dates back nearly thirty

years before the Appellants’ decision to terminate Johnson’s benefits. In our 1981

decision in Call, we observed that the Department’s final decision regarding

benefits could “be modified only upon a showing of change of condition pursuant to

SDCL 62-7-33.” 
307 N.W.2d at 140
. Though this statement was not central to the

holding in Call, we unmistakably incorporated it into our decisional law less than a

decade later when we described SDCL 62-7-33 as the means of invoking the

Department’s authority to modify final workers’ compensation orders. See Whitney

v. AGSCO Dakota, 
453 N.W.2d 847, 850
 (S.D. 1990) (citing Call, 
307 N.W.2d 138
)

                                        -17-
#28598, #28599, #28609

(“By virtue of SDCL 62-7-33, Department has continuing jurisdiction to adjust any

payment from the original injury based upon a change of condition occurring since

the last award.”). In Larsen v. Sioux Falls School District, three years later, we

again cited the statute as “[a] statutory exception to the finality rule . . . which gives

the Department continuing jurisdiction to adjust payments when there is a physical

change in the employee’s condition from that of the last award.” 
509 N.W.2d 703, 707
 (S.D. 1993); see also Sopko v. C & R Transfer Co., 
1998 S.D. 8
, ¶ 11, 
575 N.W.2d 225, 230
 (holding that SDCL 62-7-33 is “South Dakota’s statutory exception to the

finality rule”).

[¶41.]        Against this historical backdrop, the Appellants’ argument that we

first recognized SDCL 62-7-33 as the exclusive means of modifying a Department

order after their 2010 decision to terminate Johnson’s medical benefits is not

sustainable. As it relates to SDCL 62-7-33, our 2011 decision in Stuckey v. Sturgis

Pizza Ranch simply acknowledged, again, that the statute is the means by which a

party in a workers’ compensation action can seek to modify a previous award of

benefits. 
2011 S.D. 1, ¶ 27
, 
793 N.W.2d 378, 389
.

[¶42.]        Our subsequent decision in Hayes v. Rosenbaum Signs & Outdoor

Advertising, Inc. directly rejected an employer’s effort to use a compulsory IME to

unilaterally terminate workers’ compensation benefits, but it did so under

previously established legal principles, including SDCL 62-7-33. 
2014 S.D. 64, ¶ 29
,

834 N.W.2d 878, 886
 (citing Kasuske v. Farwell, Ozmun, Kirk & Co., 
2006 S.D. 14
, ¶

12, 
710 N.W.2d 451, 455
). If Hayes was novel in any way, it was because it involved

an employer’s continuing obligation to pay benefits following an order dismissing—


                                           -18-
#28598, #28599, #28609

not granting—a claimant’s request for workers’ compensation benefits. Id. ¶ 3.

However, any imprecision turning on that distinction would have no impact here

because the 2006 DOL Order was a final order to pay benefits.

[¶43.]         In an attempt to harbor their position within Hayes’ holding, the

Appellants claim that prior to Hayes, no case had held that SDCL 62-7-33 was the

only way an employer could seek to modify a workers’ compensation order. The

claim is too ambitious, however, for two reasons. First, the Appellants overlook our

decision in Whitney where we held that SDCL 62-7-33 was the means by which the

Department can modify a final award of benefits. 
453 N.W.2d at 850
. Second,

nothing in the text of SDCL 62-7-33 could support the argument that the statute is

restricted to requests by the employee to modify a final workers’ compensation

order. In fact, the opposite is true. The provisions of the statute expressly

authorize the modification of an order “at the written request of the employer or of

the employee” with the possibility that the workers’ compensation payments “may

be ended, diminished, increased, or awarded . . . .” SDCL 62-7-33 (emphasis added).

[¶44.]         Simply put, there was no change in the law occasioned by our decisions

in Stuckey and Hayes. It may well be that the prevailing currents of workers’

compensation practice had, temporarily, discounted our precedent and the text of

SDCL 62-7-33 by viewing the use of an IME as a means of terminating an

employee’s benefits. 9 But that does not make the practice right, or reasonable, or



9.       The Appellants suggest that comments by the ALJ, indicating an
         unfamiliarity with an employer’s use of SDCL 62-7-33, supports the view of
         an unsettled legal landscape. We do not believe these anecdotal observations
         should be read as an authoritative statement of the law, particularly given
                                                             (continued . . .)
                                          -19-
#28598, #28599, #28609

render the underlying legal premise fairly debatable. See Larsen, 
509 N.W.2d at 707-08
 (noting that we were “at a loss to explain Department’s former practice” of

treating a “Form 111 agreement” as a non-final award, considering its text and our

prior decisions). Even after a concerted effort to offset any distorting effects from

the passage of time, we cannot conceive of a reasonable basis to justify the

Appellants’ decision to terminate Johnson’s medical benefits.

[¶45.]         Therefore, the circuit court correctly determined that Schulte’s advice

unreasonably deviated from existing law and the obligations imposed by the 2006

DOL Order. 10 There are no disputed issues of material fact, and the Appellants

lacked a reasonable basis for terminating Johnson’s medical benefits because their

obligation to pay was not fairly debatable. Under the circumstances, the court

properly determined as a matter of law the first requirement of the bad faith test

was met. See Champion, 
399 N.W.2d at 324
. However, we must further consider

whether the circuit court incorrectly extended this initial ruling beyond its limit

into the second distinct bad faith element—concerning the Appellants’ knowledge—

________________________
(. . . continued)
         the finality of the 2006 DOL Order, our established body of decisional law,
         and the clear and unambiguous text of SDCL 62-7-33.

10.      On appeal, the Appellants argue that Schulte’s statutory analysis combined
         with what they describe as imprecision in the 2006 DOL Order to provide a
         reasonable basis for denying coverage. However, during an offer of proof
         before the circuit court, Schulte testified that he relied solely on his
         interpretation of SDCL 62-1-1(7) and SDCL 62-7-1 without mentioning the
         2006 DOL Order or the findings and conclusions upon which it is based.
         Under these circumstances, we will not consider the Appellants’ argument
         about the breadth of the 2006 DOL Order or any alleged ambiguity in its
         provisions. However, the argument is unavailing in any event because it
         would, at most, only address a decision to deny a specific disputed claim for
         medical treatment, not a decision to terminate all medical benefits.

                                           -20-
#28598, #28599, #28609

through its additional summary judgment ruling, jury instructions, and evidentiary

rulings.

Knowledge of a Lack of Reasonable Basis for Denial

[¶46.]       In addition to establishing the absence of a reasonable basis for

denying workers’ compensation benefits, a plaintiff alleging bad faith must also

prove an employer’s and insurer’s “knowledge or reckless disregard of the lack of a

reasonable basis for denial.” See Bertelsen III, 
2013 S.D. 44, ¶ 52
, 
833 N.W.2d at 563
 (quoting DM&E, 
2009 S.D. 69, ¶ 17
, 
771 N.W.2d at 629
). Even where a court

can determine an obligation to pay was not fairly debatable as a matter of law, we

emphasized in Bertelsen III that the knowledge inquiry is a separate factual

determination for the jury. Id. ¶ 54.

[¶47.]       Our effort in Bertelsen III to formulate a list of knowledge

considerations such as “negligence in processing the claim, an inadequate proof of

loss, or an agreement by the insured to delay payment” was illustrative, not

exhaustive. Id. Indeed, long before our decision in Bertelsen III, we recognized that

an insurer’s reliance on the advice of counsel is among the factors that may be

considered when a jury is determining a question of bad faith:

             [W]e do not agree that reliance on counsel is the sole decisive
             test of good faith in the present action. It is merely one factor to
             be considered. An insurer cannot discharge its entire
             responsibility to an insured “by simply employing a competent
             attorney and abiding by his decision concerning advisability of
             settlement.”

Crabb v. Nat’l Indem. Co., 
87 S.D. 222, 228
, 
205 N.W.2d 633, 636
 (1973) (internal

citation omitted).



                                         -21-
#28598, #28599, #28609

[¶48.]       Here, the circuit court erred when it expanded its decision that the

Appellants lacked a reasonable basis for their denial into the separate issue of their

knowledge. Despite the court’s effort to apply our decision in Bertelsen III, it

overlooked the critical fact that the insurer in that case did not obtain the advice of

counsel concerning its obligation to pay.

[¶49.]       In Bertelsen III, we accepted the argument that the Plaintiff’s auto

insurer lacked a reasonable basis for denying benefits following the initial denial by

the Plaintiff’s workers’ compensation insurer. We focused our review of the jury’s

bad faith verdict on the insurer’s knowledge, and framed the corresponding issue as

“whether there was sufficient evidence for the jury to find that [the auto insurer]

delayed payment with knowledge of the absence of a reasonable basis to delay

payment or in reckless disregard of the absence of a reasonable basis to delay

payment.” Bertelsen III, 
2013 S.D. 44, ¶ 18
, 
833 N.W.2d at 555
. However, we

observed the insurer made no effort to learn or clarify the extent of its clear

statutory obligation to pay benefits and “could have contacted legal counsel” to

ascertain the controlling law. 
Id.,
 
2013 S.D. 44, ¶ 20
, 
833 N.W.2d at 555
 (quoting

Walz v. Fireman’s Fund Ins. Co., 
1996 S.D. 135
, ¶ 13, 
556 N.W.2d 68, 72
). Under

the circumstances, knowledge of the duty to pay the insured’s claim could be

directly imputed to the insurer which was, therefore, prohibited from arguing that

it “reasonably believed it had no statutory duty to pay upon [the workers’

compensation insurer’s] denial of . . . coverage.”

[¶50.]       In this case, however, the Appellants did seek the assistance of

counsel. Though we agree with the circuit court that Schulte’s advice did not


                                            -22-
#28598, #28599, #28609

provide a reasonable basis for denying Johnson’s benefits, it does not automatically

follow that the Appellants knew the degree to which his advice was improvident.

The circuit court’s determination that the absence of a fairly debatable reason for

terminating Johnson’s benefits necessarily meant that the Appellants “understood

[their] legal duties” marks the critical point at which the court incorrectly

transferred its ruling from the first bad faith element to the second. By

reconsidering and granting Johnson’s summary judgment motion to preclude the

Appellants’ advice-of-counsel defense, the court collapsed the two distinct elements

of bad faith into one. There were, to be sure, genuine issues of disputed material

fact regarding the Appellants’ knowledge that should have prevented the circuit

court’s grant of partial summary judgment.

[¶51.]       In this regard, the Appellants claimed that they lacked knowledge of

their obligation to continue paying benefits because of Schulte’s advice. They

claimed that they consulted Schulte in a good faith effort to seek assistance because

the assigned claims examiner lacked experience with South Dakota workers’

compensation law. Citing the fact that part of Schulte’s practice focused upon

workers’ compensation defense for employers and insurers, the Appellants

contended that Schulte was not consulted simply as an expedient to immediately

terminate Johnson’s medical benefits, but instead to provide legal advice on the

extent of their ongoing obligation.

[¶52.]       Whether the jury would have accepted the Appellants’ argument that

they lacked knowledge of a reasonable basis for terminating Johnson’s benefits is a

separate inquiry, but one the jury was not allowed to meaningfully undertake. The


                                          -23-
#28598, #28599, #28609

circuit court excluded the specific evidence of Schulte’s advice and foreclosed the

jury’s consideration of the Appellants’ knowledge with the formulation of its jury

instructions. Absent this testimony, the jury could not properly determine whether

the Appellants knew they had no reasonable basis or had acted with reckless

disregard to terminate Johnson’s medical benefits.

[¶53.]       Based upon its summary judgment ruling on the Appellants’ advice-of-

counsel defense, the circuit court’s jury instructions had a profound impact on the

bad faith verdict for Johnson. For example, Instruction 25 detailed an employer’s

liability for an employee’s work-related injury and the legal process an employer

must follow to modify or terminate a claimant’s benefits through the Department

before concluding, “You are instructed that the [Appellants] may not argue, and you

may not conclude that the [Appellants] misunderstood these legal duties.” In

addition to holding the Appellants to the same standard as an experienced attorney,

Instruction 25 ended the jury’s inquiry into the Appellants’ knowledge concerning

the absence of a reasonable basis to terminate Johnson’s benefits.

[¶54.]       Further, Instruction 27 expressly advised the jury that it could not

consider Schulte’s advice “when determining whether [the Appellants] knew there

was no reasonable basis . . .” for denying benefits. The circuit court allowed limited

use of only the bare fact that Schulte advised the Appellants to obtain an IME, but

this evidence was incomplete and of little utility if the purported significance of the

IME and its context are excluded. The court could have instructed the jury that

evidence relating to Schulte’s advice could be used only for a limited purpose, i.e., it

could not be used to consider whether a reasonable basis existed to terminate


                                          -24-
#28598, #28599, #28609

Johnson’s medical benefits, but the jury could consider it solely to determine the

Appellants’ knowledge. Evidence of Schulte’s advice was surely relevant to this

determination, and it should not have been excluded.

[¶55.]         The circuit court abused its discretion in excluding this evidence as it

related to the question of the Appellants’ knowledge. Likewise, the circuit court

abused its discretion by giving the jury instructions that effectively directed a

verdict in favor of Johnson on the question whether the Appellants knew of or

recklessly disregarded the lack of a reasonable basis for denial of the medical

benefits. We believe these errors impacted the outcome of the case and require a

retrial on the Appellants’ liability for bad faith.

[¶56.]         Additionally, the details of Schulte’s advice were relevant to the

question of punitive damages. 11 A circuit court may allow a jury to consider a

punitive damages award only after a finding of “willful, wanton or malicious

conduct on the part of the party claimed against.” SDCL 21-1-4.1. Instruction 36

allowed jurors to consider, as a factor in determining the amount of punitive

damages, “[w]hether the harm was the result of intentional malice, trickery or

deceit, or mere accident.” Schulte, whom the circuit court found to be credible,

emphatically denied any effort to act maliciously. However, through the court’s

evidentiary rulings and jury instructions, the jury was unable to assess the strength

of Schulte’s explanation for his advice in its determination whether to award

punitive damages or the amount.


11.      The issue of punitive damages was not bifurcated from the liability portion of
         the trial, and we are not suggesting bifurcation was required, particularly
         given the fact that the parties did not request it.

                                           -25-
#28598, #28599, #28609

                                     Conclusion

[¶57.]       The circuit court correctly determined that the Appellants lacked a

reasonable basis for terminating Johnson’s medical benefits because her claim to

continued benefits was not fairly debatable. However, the court’s subsequent

decision to extend its fairly debatable ruling into a broader prohibition of any

argument or evidence suggesting that the Appellants knew they lacked a

reasonable basis for terminating Johnson’s benefits was erroneous. The error led to

the exclusion of relevant evidence and incorrect jury instructions that impacted the

jury’s verdict. Under the circumstances, the Appellants were prejudiced. The

judgment for Johnson is reversed, and the case is remanded to the circuit court for

retrial.

[¶58.]       GILBERTSON, Chief Justice, and KERN and JENSEN, Justices, and

MEANS, Circuit Court Judge, concur.

[¶59.]       MEANS, Circuit Court Judge, sitting for vacancy.




                                         -26-

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